“Sit back, relax and enjoy the service” may be one of the most dangerous sentences ever uttered in church.
It sits on the Bad Idea shelf next to “Let’s erect a building and tell people they have to come here if they want to worship Jesus.”
I expect promises of great customer service in a restaurant, on an airplane, or in a movie theater. But the idea that church is a place where we pay others to do ministry as we sit passively, consuming and passing judgment on the product being offered, may be the greatest single reason for the anemia of the modern, western church.
The church is not a customer service business. We’re a community for life transformation. We do not exist to serve passive consumers, but to equip and activate disciples.
But, like the monkey stubbornly clinging to the apple inside the cage, we’ll never free ourselves to be biblically active communities for life-transformation until church leaders let go of our please-the-consumer mindset.
Let’s Stop the Bait-and-Switch
It’s bait-and-switch to tell church-goers that we’re here to serve them, only to teach them a few months later, when they attend the membership class that – surprise! – you’re not supposed to be a consumer after all. You’re here to do the work of ministry.
And then we wonder why they don’t step up and help out more often. It would be like going to Starbucks until you achieved Gold Card status, only to get handed, not just a Gold Card, but a green apron, too. On a volunteer basis, no less.
Bait-and-switch doesn’t create passionate, worshipful, loving disciples. It creates angry, confused and resentful religion-shoppers.
Change “Sit and Watch” To “Come and Participate”
Years ago, I realized that this was a problem for our church, so we stopped offering sit-and-watch events as our church’s main front door experience.
Simply put, we don’t waste our time and money on religious stage shows to entice non-believers to come to church any more. Instead, we invite them to spend time with us as we live life together.
For instance, twice a year we have an event we call Share Day, in which the entire church body divides into work groups after church on Sunday to serve together on various community service projects. On most Share Days, we have participants that have never attended the church before, because we’ve invited them to help out.
When we fill up Christmas bags to bring to needy children in Mexico, we offer empty bags to our unchurched friends, neighbors and preschool families to fill up. And they do!
Even on Christmas Eve, we have a pre-service time when families can get together to make ornaments, decorate cookies and take a Christmas photo together while snacking on goodies and warming up with hot apple cider. Why? This may be the only time a lot of people – especially visiting family members – will visit a church this year, so we give them a chance to interact, not just sit and be talked to.
When community service and/or interactive fellowship is someone’s first experience with a church body, it sets an important precedent. They know right up front that this is what church is all about. It’s where we live life together in service to God and as a blessing to others.
People Want to Worship, Connect and Give
The church was never meant to be a religious stage show..
And, let’s face it, even if it was, Small Churches don’t have the resources to put on as good a show as our big church counterparts. Oh, who are we kidding? Even megachurches can’t compete with the quality of entertainment people can access 24/7 from the phone in their pocket.
But we can be great at worship, community and generosity.
When someone decides to get out of bed on Sunday morning to go to church for the first time – or for the first time in a long time – they’re not doing it because they don’t have other entertainment options. They’re doing it to meet a need they may not even fully realize yet.
They want to connect. With God and with us.
A great, interactive Small Church may be the best place on earth to do that.
So what do you think? Do you have any other ideas for how a church can involve people in more active participation?
We want to hear from you. Yes, you!
Enter your comment right below this post and get in on the conversation.